Full cleanup of ALL accounts is not a solution(and re-add even helps not). I also noticed that some IMAP settings — like the root folder path (e.g. "INBOX") — are not available in the new Outlook, which makes troubleshooting more difficult. In the classic Outlook, I would normally check or adjust these. All default folder will show up as top-level ones and mail will start populating to the Inbox folder. For faster and more reliable delivery, add to your trusted senders list in your email software. Simply enter your email address OR username in order to reset your password.

Additional resources

I also went ahead and uninstalled the email scanning portion of our Antivirus to check as well. I have an email problem that has been plaguing me for some time now and I have so far been unable to find a resolution. EDIT - the folder check add-on is for older versions of TB. We will never ask you to call or text a phone number or share diagnose Office Activation conflicts personal information. Please report suspicious activity using the "Report Abuse" option. When you are dealing with any problem, it is important to understand the reasons behind the issues.

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I have several email accounts / IMAP set-up. So looking at my tree of online Outlook email repair utility email accounts one inbox might have 10 mail total and 3 unread form earlier. It's not until I click on that folder I will then see the 10 and 3 and two second later it will sync and new ones will populate. The issue is; just looking at my email accounts and the numbers shown next to the folders I cant tell if there is new mail or not until I click on them.

Chosen solution

I don't see - 'When getting new messages... I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. The uploading of the old messages to the new account is what caused the problem. I will try the safe starts and experiment with the buttons ans see if it improves.

My accounts in Mail app stopped to sync post update

I am using TB for just three weeks now and I have issues daily solve Office 365 mailbox sync delays when sending mail with no attachments the outgoing mail server will time out. Since the sync issue is universal it appears to be a global issue. Perhaps something in TB needs to be tweaked. I have no firewall monitors running during the day that would interfere just the vpn. With that said - the "delayed syncing" issue that I am experiencing is happening on Inbox as well as Junk folders.

Delete Confirmation

While outlook supports IMAP, it doesn’t really want to work with it, so not surprised you are having some troubles. My phone, which I have no problems with, is behind the same router/firewall as the PC on a regular basis. The issue persists with PC connected directly to the internet with no router or firewall in between.

• The problem can be caused by either improper settings or a damaged send/receive group within Outlook.
• Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder.
• I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP.
• Decided to just try completely removing my Gmail account, the one that wasn’t syncing with the Mail App after the iOS 18 update.
• When you are accessing Gmail via the web application everything is hosted on Google's cloud servers.
• Everything works great for the most part, except with our IMAP users.

Hate to be a Debbie Downer, but why are you using IMAP? A primary way to compromise an O36 user is phish a user, steal their creds, and connect via IMAP to get a copy of a whole mailbox. By reporting abuse, a moderator will be asked to review the content of this interaction to take further action, if necessary.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

That’s why, here I am to help you in this situation by providing you with solutions. But, before that, let’s understand the cause of the issue. If I am sitting on my inbox and do a send/receive, no new mail will populate. The send and receive does not error, it looks to complete successfully. Doing a send and receive does not update the mail, and I have played with all kinds of settings in the send and receive groups but nothing seems to work.

Outlook not syncing IMAP emails

I still have to manually click on a different folder other than inbox, then click back to inbox for new items to appear. Microsoft, gmail and other popular accounts should sync automatically, but if they don't, I'm inclined to think it's due to the VPN or a security/antivirus app that is scanning the TB profile folder. A stable connection between your email client and email server depends on the syncing of your IMAP folder. If the server is down and you are experiencing issues, the problem IMAP folder is not syncing occurs. So, check the status of your IMAP server follow the steps below. I have an issue in outlook 2010 that some of mails not showing in imap account Inbox.