Microsoft 365 Login Loop because of MFA Microsoft Q&A

Komentari · 37 Pogledi

My client’s Outlook will only continuously ask for the password after MFA is enforced and Office.com has been logged in.



credential loop in Microsoft 365

I experience the issue myself as well, every once in a while. Tried CC cleaner to clean up registry and everything -- also keep in mind this FixTechGuide Office 365 troubleshooting is a fairly recent reinstall of windows. I am unable to stay signed in to my work account on Teams, Outlook, Office365 for more than 5 minutes.

Outlook credential prompt loop



In the instances that this occurs the effected user is not new to MFA but has been running it for at least months. The problem appears to randomly affect users (I’ve had it affect myself once too), and the only solution appears to one of (or a combination of) the options in the OP. Out of 140 staff the problem seems to occur once every 2-3 weeks on average. In this case are you saying that there is a password prompt for the users credentials? Clear the Windows Credential manager or recreate the users Outlook profile. In fact if you just turned on MFA and you were not using MFA before you usually end up having to rebuild solve Office 365 mailbox sync delays the profile and clearing the credential manager.



Loop of 'Sign in to your account'.



Which to me sounds like the issue is service side, not client side. A vast community of Microsoft Office365 users that are working together to support the product and others. I’ve seen this happen when the time and or date is wrong on the machine. It’s not caused by an out of sync MFA prompt as I have personally looked at a number of cases with the user as stepped through it. In each case the fix has either been one of the above items or a combination of them. There doesn’t appear to be any pattern to the issue occurring or the problem being limited to any specific computer or user.

credential loop in Microsoft 365

Resetting the Windows Credential Manager:





I have contacted my organization and everything looks alright from their end.. I went as far as getting a new device but it did not cut it. When I try to sign again it will be stuck in sign in loop with the message " Taking you to your organization sign in page" after I have logged in on my company site... When I log in to my account at first from a new device or after a while, it stays signed in and I can work peacefully for about an hour, then it automatically signs me out. Or, any suggestion on how to fix this issue, even Microsoft Outlook Email Repair Tool Online better. I do NOT have this issue with the other laptop, an iPad, a MacBook Pro and tablet.

  • Unfortunately when the problem occurs they’ve asked us to ring straight away but of course you can never get them instantly (we’ve just been given someone’s direct number now).
  • Tried CC cleaner to clean up registry and everything -- also keep in mind this is a fairly recent reinstall of windows.
  • This is now the 2nd machine that presents the same issue.
  • There doesn’t appear to be any pattern to the issue occurring or the problem being limited to any specific computer or user.
  • I disabled the Zoom and Adobe PDF plugins and it stopped prompting me immediately.
  • On the main machine where I have been using the suite, now my account is deactivated and if I try to authenticate, it looks like it works but then get the "Fix", "Authenticate", "Activate" or "Resolve" buttons, all of which do nothing.
  • I’d do that one step at a time, forgoing the restore of the cached files.


Changing Outlook Security Settings:



Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Create your account and connect with a world of communities. I cannot find the phone number again to contact MS Office support (eventually they were helpful, but only after insisting they help!), I'm in the Netherlands so if someone has a phone number, I'd love to get it again.
Komentari